Jellycat Timmy Turtle Plush Toy, Cute Turtle Stuffed Animal, Soft Turtle Doll, Cozy Animal Plush, Kawaii Plushie Gift, Nursery Decor Toy

• All orders are processed within 5-7 business days. Once your order has been processed, you will receive a tracking number via email so you can track your package.
• We offer standard shipping and expedited shipping options, depending on your needs. Standard shipping usually takes 10-20 business days to arrive, while expedited shipping usually takes 7-10 business days to arrive (however we do not offer expediting if not really needed)
• Please note that we cannot be held responsible for any delays caused by the shipping carrier. If you have any concerns about the delivery of your order, please contact us and we will do our best to help.

Refund Policy

At our store, customer satisfaction is our top priority. We strive to ensure every order meets your expectations, but we understand that issues can happen. Below is our refund policy:

Eligibility for Refund
We are happy to provide a full refund in the following cases:

Damaged Items: If your item arrives with any damage, such as tears, stains, or defects.
Incorrect Printing: If there is a mistake in the design or printing that does not match your order.
To be eligible for a refund, please report the issue within 7 days of receiving your item and provide clear photos of the problem for verification.

How to Request a Refund
Contact Us: Email us at support@damicraft.com with your order details and photos of the damaged or incorrect item.
Refund Approval: Once your case is reviewed and approved, we will process your refund immediately.
Refund Method
All refunds will be processed via PayPal for a smooth and secure transaction. If you have concerns, you are welcome to open a case with PayPal – we are committed to resolving any disputes quickly and fairly.

Important Notes
Do not return the item without prior approval, as it may delay your refund.
Refunds are only applicable for issues related to damage or printing errors. Change-of-mind or subjective dissatisfaction (e.g., preferences about color) is not covered under this policy.