Refund Policy
At our store, customer satisfaction is our top priority. We strive to ensure every order meets your expectations, but we understand that issues can happen. Below is our refund policy:
Eligibility for Refund
We are happy to provide a full refund in the following cases:
Damaged Items: If your blanket arrives with any damage, such as tears, stains, or defects.
Incorrect Printing: If there is a mistake in the design or printing that does not match your order.
To be eligible for a refund, please report the issue within 7 days of receiving your blanket and provide clear photos of the problem for verification.
How to Request a Refund
Contact Us: Email us at support@damicraft.com with your order details and photos of the damaged or incorrect item.
Refund Approval: Once your case is reviewed and approved, we will process your refund immediately.
Refund Method
All refunds will be processed via PayPal for a smooth and secure transaction. If you have concerns, you are welcome to open a case with PayPal – we are committed to resolving any disputes quickly and fairly.
Important Notes
Do not return the blanket without prior approval, as it may delay your refund.
Refunds are only applicable for issues related to damage or printing errors. Change-of-mind or subjective dissatisfaction (e.g., preferences about color) is not covered under this policy.
